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AndroidHow to fix Android device stuck on startup screen

How to fix Android device stuck on startup screen

The quality of modern Android devices is constantly improving due to operating system updates, expanded functionality, and increased memory capacity. However, even the most reliable gadgets can fail. Many people have probably had to deal with the situation when the smartphone ‘freezes’ on the power-on screen saver.

The error is easy to recognize: the standard green android or manufacturer’s logo appears on the screen, the system “freezes” and no further loading takes place. Sometimes the problems disappear after turning off and turning on the device again. However, if it is still stuck, you will have to mess around.

Of course, it is advisable to give the gadget for repair, but the developers have provided several ways to reboot, with the help of which you can cope with the problem yourself.

What causes Android stuck on startup screen

Before proceeding to repair, you need to understand why your smartphone “freezes” and stops responding to touch. Because of the frequent occurrence of this situation, experts have managed to identify the most common reasons why your Android ‘freezes’:

  • The RAM is full. In this case, the system boots much slower, and sometimes it stops starting at all. Deleting unnecessary data (temporary files, media) and optimizing applications will help to solve the problem.
  • Incorrect actions when loading the custom firmware. This includes power failure, installing a damaged or unsuitable build, violation of the process algorithm;
  • Installation of unoptimized or malicious software, virus programs that can destabilize the operating system.
  • Hardware problems are caused by cracks in the board, broken wires, failure of the main unit, and even the processor.
  • Damage to the power button, which can “short out” the phone. A cyclic reboot occurs: switching on, the logo appears, ‘freezes’, shuts down.
  • Installing a memory card that is not compatible with the device. The solution may be to remove the SD module and restart the system.
  • Switching on with a badly worn or dead battery. The occurrence of such errors is noted in the models of low-quality manufacturers and copies of brands.
  • Mechanical damage that occurs as a result of impact or falls from a great height, the negative impact of extreme temperatures, moisture, and debris.

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How to solve the issue with a soft reset

Experts in the field of mobile device repair and recovery recommend starting with gentle methods of action. These include the so-called soft reset. It is suitable for those situations when the user is able to get into the phone menu and activate the corresponding function. It is done in this way:

  • First, you need to unlock the touchscreen.
  • Then locate the power key, press, and hold it for 2-3 seconds.
  • When a menu with the functions “Power on”, “Restart“, “Screenshot” and “Flight mode” appears on the screen, select the restart option and activate it.

The system will automatically perform all necessary actions, after which all parameters should be loaded correctly. However, there are cases where the menu cannot be accessed. Then you just need to turn off the power by pressing the corresponding button.

The smartphone should emit a vibration sound and extinguish the display. After a while, you should try to turn on the device by pressing the same key again. If the situation repeats, you should go to the next method.

How to fix Android with a hard reset

This option provides a tougher method of getting your smartphone back to working condition. It is used in a situation where the display screen is lit, it displays the Android logo, but it is impossible to perform any action on it. The buttons located on the body of the mobile gadget will help you.

Unlike the previous guide, where you had to activate certain options, in this case, you must use a combination of three buttons. On the body of the device, find and simultaneously press the “Power“, “Volume Control” and “Home” buttons. The last button is recommended to use only on Samsung mobile devices.


Mika Baumeister / Unsplash

Is restoring performance through Recovery Mode worth a try

Another effective way to get a hung phone back to a working state is the two-key hold method, also known as Recovery. It is suitable for models with a non-removable battery and should be performed as follows:

  • Use the On/Off key to turn off the device.
  • When the display goes out, press the Power and Volume Up buttons simultaneously.
  • In the menu that appears, find and open the “Settings” section.
  • Here, select and go to the tab “Format System“.
  • Activate the option “Reset Android“.
  • If the automatic reboot does not happen, you will need to use another option “Reboot system now“.

This method works on almost all devices, but has a significant disadvantage – if the right keys are broken enter the “Recovery” mode and, consequently, rebooting the smartphone will not work.

What about resetting to factory settings

If the previous actions are ineffective, you should resort to a more radical method – resetting the device to factory defaults. Usually, it is left for an extreme case, because the process deletes all user data such as photos, videos, SMS messages, and contacts, as well as the changes made.

If the information is valuable and a third-party recovery is installed on your smartphone or tablet, you should perform a backup before rolling back. And only after saving the data, you can proceed to reset the device.

The algorithm is simple and similar to the one described in the previous paragraph. It should be remembered that in this mode, the sensor does not always work, so you need to switch between lines with the volume key, and confirm the choice with the power button. So, you will need:

  • Turn the device off.
  • Simultaneously press the volume and power buttons.
  • The system will redirect you to the menu, where you need to find and select “Wipe data/factory reset“.
  • Once in the new menu, select “Yes – delete all user data“.
  • To continue resetting, wait until you return to the main screen and activate the “Reboot system now” option.

After that, the device will reboot and look like it was turned on for the first time.

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How to unfreeze Android by cleaning the cache

Quite often the cause of a stuck Android on a startup is a software problem. There is a gentle way to get rid of them – delete cached data. To perform this operation, you will need to activate the Recovery mode. Once the menu is running, you will need to:

  • Scroll through the list and select the “Wipe cache partition” function.
  • After the message about clearing the data appears, click on the line “Reboot system now
  • Now you just have to wait for the device to reboot and check if the problem is fixed. If not, go on to the next step.

‘Frozen’ smartphone at the initial stage of booting, when the screen shows “green man” or the manufacturer’s logo – a common problem that can occur for a variety of reasons. As practice shows, in most cases, you can fix the problem with your own efforts, but if the attempts were not successful, it is advisable to contact the service center and entrust the repair of your gadget to professionals.

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