Alexa is Amazon’s cloud-based voice service. You can use Alexa voice commands to control your soundbar using Amazon Alexa-equipped devices, e.g., Amazon Echo, etc. Amazon Alexa features include informing you about messages and notifications you receive.
Sometimes these things can start to bother you, so there is an Alexa Do Not Disturb mode for such cases. The function of this mode is to ensure that you don’t receive notifications at set intervals.
The mode allows you to block all incoming notifications, announcements, and incoming calls. What is very convenient is that the mode doesn’t block the pre-scheduled alarms and timers. However, if you need to disable them separately if you don’t want them to interrupt you.
How to turn on Alexa’s Do Not Disturb mode for one device
Note that Do Not Disturb is designed to work on any Alexa-enabled device. Also, when using this mode, remember, you cannot set the mode to work on all devices in your account at the same time. To achieve such a result, you must activate it individually in each device’s settings.
In order to set up Do Not Disturb mode for a single device, you can do so either by using the Alexa app or by speaking directly to Alexa. More on that below:
To enable the mode using your voice, present the command: “Alexa, activate Do Not Disturb mode.” The device will respond with “I won’t disturb you,” so you know it heard you.
To turn on the mode using the app, open the Alexa app and follow these steps:
- Open the app on your device.
- In the upper left corner of the screen, tap the “hamburger” menu.
- Go to the settings menu by selecting “Settings”.
- Select “Device Settings” from the available options.
- Next, locate and tap the device on which you want to set the mode.
- After selecting the device, scroll to the bottom of the page and tap “Do Not Disturb”.
- On the “Do Not Disturb” screen, move the toggle button to On.
This sets up the Do Not Disturb feature on the selected device. Follow the same steps and simply move the Scheduled toggle switch to the Off position to turn off the mode.
How to schedule Alexa’s Do Not Disturb mode
At times, you may want Alexa to be silent at the same time on a regular basis. For those occasions, you can schedule Do Not Disturb mode using the Alexa app.
If you want to schedule Do Not Disturb mode, you must schedule it for each day. You can’t set them up to work only on weekdays, for example; Amazon hasn’t provided such a feature yet. It’s either every day or none at all.
To set up Do Not Disturb times on a schedule, open the Alexa app and follow these steps:
- Just like to set up a single device, first tap the “hamburger” menu in the upper left corner of the screen.
- Next, select “Settings” from the available options.
- In the settings menu, locate and tap on “Device Settings”.
- Find and tap the device on which you want to set the mode.
- Scroll down and tap “Do Not Disturb”.
- On the “Do Not Disturb” screen, next to “Schedule”, place the toggle switch in the On position.
- Touch the time next to “Start”. Use the clock to select the hour and minute when you want “Do Not Disturb” to start. Be sure to select AM or PM. Press OK.
- Next to “End”, tap the time. Use the clock to select the hour and minute of “Do Not Disturb”. Remember to select AM or PM. Press OK.
Alexa won’t disturb you during scheduled hours, except for preset alarms and timers. You can still listen to music or other audio during scheduled hours.
How to fix an issue when you cannot turn on Do Not Disturb mode
If, for some reason, Do Not Disturb mode still doesn’t work after you have finished with the settings, try to do it all over again. Make sure you don’t skip any of the points and follow all of the above steps in sequence.
If after a few tries, Alexa is still bothering you with alerts, try to check if everything is ok with the settings of the Alexa and if it accepts your commands at all.
In case when you were trying to use the app, to turn on Do Not Disturb mode and nothing changed then try reloading it, and then reapply the settings.
If all the above hasn’t helped you, contact the technical support of Amazon. They will be obliged to help you in this situation.
If the device was defective from the start, and you find out before the warranty expires, contact the place where you purchased the receiver to have it replaced with a new one.
However, please note that if you’ve caused the problem, the receiver won’t be replaced. Don’t try to cheat the store where you bought the receiver.
All sellers have a very clear list of what is compensated through the warranty, and they know how to determine when it’s there and the manufacturer’s fault and when they’re trying to cheat. In such cases, it’s better to buy a new set-top box and don’t waste your time.