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GuidesHow to get Sony TV out of Demo Mode or Store Mode

How to get Sony TV out of Demo Mode or Store Mode

Sony TV’s “demo” or “retail” mode is created to promote its top qualities in-store. High brightness and contrast are used to make sure the visuals pop under the harsh lighting of retail environments. The demo mode is an infinite spiral. Fortunately, your Sony TV can be exited from the Demo mode.

Sony’s demo mode basically shows the best features of the device, so you’ll be able to decide if this TV is suitable for you or not. However, what to do if you’ve already made a decision, but you’re still in the demo mode? New users may get a bit confused about how to get out of it, but, to be honest, there’s nothing difficult in this process. So, let’s get down to the steps of exiting the demo mode on Sony TVs.

How to quit Demo Mode on a Sony TV

The retail or demo mode on your Sony TV is created to maximize your TV’s features. The main advantage of using this mode is that although it creates bright, crisp images, it consumes less energy than the home, or regular use, mode and may decrease the overall life of your set. This feature is also presented on many TVs like Samsung and the process of getting out of the Demo Mode isn’t difficult at all. The demo mode can be switched off while the initial setup of your TV, which operates automatically during the first use, or, the other way to get into the initial setup is to perform a factory reset on your TV.

The ways which would help you to edit the demo mode have some slight differences depending on the model of your device, its series and generation. So, if you want to quit it from an Android-powered TV, you should follow the steps which would be mentioned in the section below:

  • First of all, you should click on the “Home” button on the supplied remote.
  • After that, you should tap on “Settings” on the screen.
  • Then, you should follow the on-screen prompts which depend on your TV: the first way is to tap on “Device Preferences,”, then click on “Retail mode settings,” and, after that, set “Demo mode” and “Picture reset mode” options to “Off”. The second way is to click on “Retail mode settings,” then set the “Demo mode” and “Picture reset mode” options to “Off.”

If you want to exit from other models, you should follow the steps which would be mentioned in the section below:

  • First of all, you should take your remote, and click on the “Home” button.
  • After that, you should head to the top right, and click on “Settings.” The first way is to head under the “Settings,” click on “Preferences” or “System Settings.” After that, head under the “Preferences,” and tap on the “Shop Front Display” setting. The second way is to head under “System Settings,” and click on “General Set-up.”
  • To complete the process, you should set “Demo Mode” and “Picture Reset Mode” to “Off.”

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How to switch off Demo Mode without a remote on a Sony TV

The Remote is hardware that each TV has, but for Smart TVs, it should be paired, so for Sony TV as well as for Samsung TV, there are some steps to pair the remote.

If you want to switch off demo mode without a remote, you should follow the prompts which would be displayed in the section below:

  1. First of all, you should take a look along the edge of the TV, there should be a “Menu” button, with a “+” and a “-“ button displayed. On some models, the power button can also open a menu.
  2. After that, you should click on the “Menu” button. If you want to scroll through the menu options, you should click on either the “+” or “-“ buttons until you find the “Demo Mode” option.
  3. To complete the process, you should tap on the “Menu” button to choose your option and use the “+” or “-“ buttons again to run through the On and Off settings.

How to switch off the banners on the Sony Bravia TV

Banners and ads may be quite annoying while watching your favorite films. For example on LG TV, you can turn off ads to watch movies with pleasure.

The info banners on the screen are usually displayed only for 30 seconds, but you can hide them. To do that, you should follow the steps which would be mentioned in the section below:

  1. First of all, you should click on the “Home” button on the supplied remote.
  2. After that, you should tap on “Settings,” click on “Preferences,” then select “Setup.”
  3. Then, you should click on “Info Banner” and tap on “Hidden.”
  4. To complete the process, click on “Small” to have less information displayed.

How to initiate a complete reset (restart) of the TV

  • Power Reset. Press and continue holding the power button on the remote control for about 5 seconds until the TV restarts (you will see a message shutting down). (Depending on your model/region/country, you can also press and hold the power button on the remote control for about 2 seconds and then click Restart from the TV screen.) Then the TV will switch off and restart automatically after about one minute
    • In case the problem continues after the step above, you should unplug the TV power cord (mains lead) from the wall. Then press the power button on the TV, wait for 2 minutes, and plug the power cord (mains lead) back into the wall.

It’s important to know that TV models with one button on the TV (power button only) can also be restarted using the power button. Click the power button on the TV to display the operation menu, select Restart in the menu, and then click and hold the power button to restart the TV. Then the personal settings and data would be saved after the TV restarts.

  • Factory data reset. In case the issue is still there after a power reset, try a factory data reset. 
    • Press the HOME button, then select Settings — Device Preferences — Reset — Factory data reset
    • Select Erase everything
    • If you have set a PIN code on your TV, you will be prompted to input it when you select Erase everything
    • Once the factory reset process completes successfully, the TV will launch the Initial Setup wizard. You must agree to the Google Terms of Service and Google Privacy Policy

How to perform a factory reset on CRT Sony TVs

A factory reset can be performed on all electronics, but the process may vary depending on the company and device, for example, factory reset of Samsung TV would slightly differ from Sony TV

If you want to perform a factory reset on CRT Sony TVs, you should follow the steps which would be mentioned in the section below:

  • First of all, you should click on the Power button on your TV’s console to switch on your device.
  • After that, you should click and hold the Reset button on your TV’s remote control. Do not release the Reset button.
  • Then, you should tap on the Power button on your TV’s console and keep holding the Reset button on your TV’s remote control. The TV will restart shortly after you release the Reset button.
  • To complete the process, you should click on the Reset button on your remote one more time to restore the TV to its original factory settings. After the reset, the initial setup process will be started.

Read also:

How to perform a factory reset on high-definition Sony TVs

If you want to perform a factory reset on high-definition Sony TVs, you should follow the steps which would be mentioned in the section below:

  • First of all, you should click on the TV while pressing the Up cursor button on the TV’s remote control.
  • After that, you should click on the Power button on the TV’s front console and still keep holding the Up cursor button on the remote control. The TV will restart shortly after you click on the “Power” button.
  • Then, you should stop pressing the Up cursor button after the TV restarts to complete the factory reset. Once reset, you will be able to access the initial setup function.

Keep in mind that performing a factory reset on your TV will remove all saved content on the device, including personal display settings and parental controls.

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