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LifeConferencingHow to fix the 'unable to join Zoom meeting' error explained

How to fix the ‘unable to join Zoom meeting’ error explained

Zoom is a service for video conferencing, online meetings, webinars, and personal conversations. With Zoom, the user can quickly communicate with a team or an individual user. The service supports up to 1,000 participants and 49 videos displayed on the screen. Zoom can be accessed with a Google or Facebook account or by registering. The Zoom interface has 4 tabs: Home, Chat, Conference, and Contacts. On the main tab, the user can create a new conference, join an existing conference with a generated identifier, schedule a conference and start a screen demo. The “chat” tab contains chats, chat history from past broadcasts, and received files. “Conferences” contains past and scheduled conferences and recordings of past broadcasts. “Contacts” contains added users with whom you can start a video or text chat.

Conferences in Zoom are streamed in HD quality. During a conference, the user can turn input devices on or off, chat with participants and transfer files, view participant profiles, and start recording. But even such a popular and constantly used application can fail. One such failure is the “unable to join Zoom meeting” error. So, here is how to fix this error in different ways.

How to restart Zoom on desktop

The first thing you can try to do in order to fix an error is to restart the Zoom application. If you want to do this on macOS, you have to follow these steps:

  • At first, click on the “Search” button at the top right corner of the screen.
  • Enter “Activity Monitor” and press “Enter” to open it.
  • Find the Zoom app. Click on it and select the “Stop” button on the menu bar.

If you want to restart Zoom on your Windows desktop, you have to follow these steps:

  • Press “Windows + X” key to open Quick Start Menu.
  • Then, select “Task Manager” to open it.
  • Search for the Zoom app on the list and click on it.
  • Finally, click “End Task” to stop the program.

After completing these steps, you can return to the desktop and start Zoom again. Of course, check if you can connect to the meeting.

If you want to restart Zoom on your mobile device, you have to open the running apps section on your smartphone or tablet. Then, simply swipe to close the app. Finally, just open Zoom again and check whether it works properly.

How to check Internet connection

If nothing has changed after restarting the application, you should check your Internet connection. If this error is due to connection problems, your connection may be unstable or too slow to make a video call. So if you want to check the status of your internet connection, you can try using a third-party website such as SpeedTest, which accurately measures the download and upload speed of your internet connection.

If you see on the website that your connection is unstable and not according to your contract with your service provider, first try rebooting your router. If that doesn’t work, you can contact your ISP to figure out what’s wrong.

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