How to fix Paramount Plus keeps freezing

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The most common reasons why Paramount Plus is freezing are only 3. These are problems with your internet connection, device, or the streaming service itself. But you can often at least try to solve all these on your own.

For example, a problem with your internet connection or the device on which you are watching Paramount Plus can be solved by rebooting the router or the device itself. As for problems with the app, you can try to clear its cache and reinstall it.

Sometimes, there’s nothing you can do about it. In that case, the problem is most likely on the Paramount Plus side. You can check if the service is available and stable using Downdetector.

Things to check first when Paramount Plus freezes

Here’s what you can do first to solve your Paramount Plus issue:

  • Launch Paramount Plus on another device. If the streaming service doesn’t work there either, the problem is likely with the network or Paramount Plus servers.
  • Check if your network is stable. Start by checking other apps and services. For example, you can go to YouTube on your smartphone, PC, or Smart TV and test how videos load. If you see that other services are also not working well, then you can reboot your router.
  • Restart Paramount Plus. If you’re watching it on your mobile device, just close the app completely by swiping it from the running apps menu. If you’re watching Paramount Plus in your web browser, then refresh its web page by pressing F5 or Ctrl + F5.
  • Reboot your device. A simple reboot can fix the Paramount Plus freezes both on your mobile device and your TV. Just turn off or unplug your device for 2-3 minutes, then turn on or plug it back in and check if everything works well.
  • Clear cache. The cache is certainly a useful thing. But when it accumulates, it can lead to unstable operation of apps. Therefore, if restarting Paramount Plus and your device did not help you, try clearing the app’s cache.

More details on this for each device are below.

How to fix Paramount Plus keeps freezing in a web browser

If you find Paramount Plus freezing in your browser, you first need to refresh the web page. If that doesn’t help, you can try clearing your browser’s cache. Here’s how:

How to clear cache in Chrome:

How to clear cache in Firefox:

How to clear cache in Safari:

Paramount Plus freezing on iPhone: fix

If Paramount Plus is freezing on your iPhone, try restarting the app first. Just close it completely by swiping out from the running apps menu. After that, open Paramount Plus again to check if everything works fine.

If that doesn’t help, you may need to reinstall Paramount Plus. This process will automatically clear its cache and can fix this issue.

How to reinstall Paramount Plus on iPhone:

Fix Paramount Plus keeps freezing on Android

If Paramount Plus freezes on your Android, you can try restarting the Paramount Plus app first. Close it completely by swiping out from the running apps menu.

If the problem persists, clear the cache or simply reinstall the app.

Here’s how to clear the Paramount Plus cache on Android:

How to fix Paramount Plus freezing on Samsung TV

First, you can exit the app and reboot your Samsung TV by unplugging it for 2-3 minutes and plugging it back in. If nothing changes, try clearing the Paramount Plus cache.

Here’s how to clear the Paramount Plus cache on Samsung TV:

If clearing the cache did not help, delete the Paramount Plus app and install it again:

  • Go to Apps.
  • Select Settings (gear icon).
  • Highlight the Paramount Plus and select Delete from the list.

Now, install Paramount Plus from the Smart Hub as you did previously and check if everything works fine.

Fix Paramount Plus freezing on LG TV

If Paramount Plus is freezing on your LG TV, you can first try to exit the app and reboot your TV by unplugging it for 2-3 minutes and plugging it back in. If this doesn’t help, you can try to reinstall the app.

How to reinstall Paramount Plus on LG TV:

Paramount Plus freezing on Vizio TV: fix

If Paramount Plus is freezing on your LG TV, you can first try to exit the app and reboot your TV by unplugging it for 2-3 minutes and plugging it back in.

If reboot didn’t help, try clearing the Paramount Plus cache.

How to clear Paramount Plus cache on Vizio TV:

If that doesn’t help, reinstall the Paramount Plus app.

What to do if Paramount Plus keeps freezing on Apple TV

First of all, close the Paramount Plus app completely and reboot your Apple TV. You can unplug it for about 2-3 minutes and plug it back in.

If nothing changes, you will need to reinstall Paramount Plus.

How to reinstall Paramount Plus on Apple TV:

Paramount Plus keeps freezing on Android TV: fix

If Paramount Plus is glitching on your Android TV, try to exit the app and reboot your Android TV by unplugging it for 2-3 minutes and plugging it back in.

If rebooting doesn’t help, try clearing the Paramount Plus cache.

How to clear the Paramount Plus cache on Android TV:

How to fix Paramount Plus freezing on Amazon Fire Stick

If Paramount Plus keeps freezing on your Fire Stick, you can try to force-stop the app.

Here’s how to force stop the Paramount Plus app on Amazon Fire Stick:

If force stopping Paramount Plus didn’t help, try to clear its cache.

How to clear the Paramount Plus cache on Amazon Fire Stick:

If clearing the cache also does not help, then reinstalling the Paramount Plus app is the only option left.

Paramount Plus keeps freezing on PlayStation: fix

First, try a complete restart of Paramount Plus on your PS. If that doesn’t help, you can try deleting the app’s cache.

Here’s how to clear the Paramount Plus cache on PS 4:

Here’s how to clear the Paramount Plus cache on PS 5:

After clearing the cache and data, launch the Paramount Plus app and try streaming again.

How to check Paramount Plus servers

In addition, you can immediately ensure that the Paramount Plus servers are not down. To do this, just follow this link. It will redirect you to the Downdetector web page, where you can see the Paramount Plus servers’ status.

If you see many users reporting some issues, then the problem is on the side of the streaming service.

Can ad blockers interfere with Paramount Plus?

Yes, ad blockers can potentially interfere with the streaming experience on Paramount Plus. Some may block essential scripts or elements needed for video streaming, leading to issues like freezing, buffering, or even preventing the video from playing altogether.

If you suspect that an ad blocker is causing issues with Paramount Plus, consider the following steps:

  • Turn off the ad blocker temporarily and reload Paramount Plus to see if the issue is resolved.
  • Add Paramount Plus to the ad blocker’s whitelist list.

If the issue persists, you may need to uninstall the ad blocker completely.

If nothing works, contact Paramount Plus support.

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