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LifeConferencingHow to fix Microsoft Teams error 135011:Your Device Has Been Disabled explained

How to fix Microsoft Teams error 135011:Your Device Has Been Disabled explained

With the pandemic, most people have switched to a remote format of work, and some companies even prohibit their employees from coming to the office. Therefore, there is an increased demand for such programs as Zoom, Skype, Discord, and Microsoft Teams.

Microsoft Teams is one of the popular meeting software right now which helps you to connect remotely and work with your colleagues. In this article, we will discuss how to fix the error 135011:Your Device Has Been Disabled. As the software can be disabled there are reasons for this and here you can find what can cause this problem and how to fix it.

In general, Microsoft Teams is supposed to be used for office workers and official meetings, while unofficially you can use Discord or Skype to communicate with friends, family, or acquaintances.

In addition, there are two versions of Microsoft Teams – a paid version and a free version. For the free version, you can sign up for a Microsoft Teams account using a Microsoft account. For paid version, you can use Office 365 or your company account.

When you sign in to Microsoft Teams using a company account, you will be asked whether you want your company to control the device. If you confirm that with yes, your device will be managed with company policy. If your IT admin has disabled the machine on which you’ve Microsoft Teams installed, you may receive this error after signing in:

Something went wrong. Your organization has disabled this device. To fix this, contact your system administrator and provide the error code 135011.

How to fix ‘organization has disabled this device’ in Microsoft Teams

As mentioned above, this error may be caused by a limit on your actions, as your device is probably under the control of an IT administrator. To apply this solution, you will need administrative privileges. Or you will need to contact your IT admin to follow these steps for you. Here’s how you can improve the situation:

  • Either go to AAD admin center at https://aad.portal.azure.com or Microsoft Endpoint Manager admin center at https://endpoint.microsoft.com and sign in to your admin account
  • Under Users, locate the account having this issue and click Devices
  • Now select the disabled devices (having Enabled set to No) and then click Enable option on top

After you have done that, wait a few moments for the error to no longer appear on the concerned device.

Is there any other options to change the state

There are a couple more things to keep in mind when working with Microsoft Teams. Some of them will be described below.

Check Your Connection

First, try to see if there is an Internet connection at all. Reboot the router: unplug it, wait half a minute and plug it back in. Also, try restarting your computer or laptop. If you’re using a wireless connection, switch to a cable connection. Try using a different network, such as a mobile hotspot, and check if you notice any improvements.

Remove All Office Credentials

Try removing all the credentials related to Office:

  • Go to Control Panel
  • Navigate to User Accounts
  • Select the Credential Manager
  • Click on Windows Credentials
  • Remove all the credentials related to Microsoft Office
  • Restart Teams and check if you can log into your account

If the error persists, unlink your work or school account:

  • Go to Settings
  • Click on Accounts
  • Go to Access work or school
  • Unlink your account
  • Restart your computer
  • Go back to Access work or school and re-add your account

And that is all on how to fix an error 135011:Your Device Has Been Disabled on Microsoft Teams and start using the app with no additional issues.

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