StockX is an innovative auction-type platform for buying and selling sneakers, apparel, and accessories. In six years, StockX has grown from a niche bookmark in the sneakerhead browser to a company worth more than $1 billion. In addition to collectible shoes, you’ll find clothing from brands like Supreme, KITH, and BAPE, G-Shock, Rolex, and Omega watches, and designer bags from Gucci, Louis Vuitton, and Chanel.
With the StockX marketplace, you can be sure that the shoes you buy are real. Each pair of sneakers is authenticated and comes with a StockX tag. But once you place your order, the whole process can take some time. That’s why it’s important that you can always keep track of your purchased shoes. In this article, you learn how to track the status of your order on StockX, how long it takes to ship, and what to do if there’s a problem.
What is StockX and how it was created
To answer this question, you have to go back to 2015. There were few opportunities to sell the coveted pair of sneakers at that time. Selling platforms were outdated, useless, and, most importantly, easy to hack.
Sneaker pricing expert Josh Luber was frustrated by the lack of simplicity and transparency in the resale industry, as was venture capitalist Dan Gilbert, who watched his son try to sell shoes on eBay without much success. The colleagues saw an opportunity to apply the principles of the stock market to the resale market. Then, together with businessman Greg Schwartz, they founded StockX.
The service became popular mainly because of its reliability and convenience. There are other factors: among the company’s investors are such famous personalities as Eminem and Tim Armstrong; information about StockX is covered in the most popular portals; in addition, the platform often concludes partnership agreements with brands for the sale of exclusive goods.
What about tracking your StockX order
Buying shoes and accessories on StockX is much less complicated than packing and shipping. You don’t have to pay an authentication fee, the seller pays that. But you do have to pay for shipping.
StockX uses UPS exclusively for all of its orders. Once the seller ships the packaged order and UPS scans the barcode, your order is in the StockX system.
All of this happens automatically. Once UPS and StockX have registered your order, you’ll receive an email notification. But the tracking doesn’t end there.
Every time your order changes status, you’ll get an email notification. But if you’re not used to checking email often, there’s another way to track your order.
All you have to do is log in to your StockX account and then click “Purchase” on the left panel of your screen. There you’ll have a complete history of your StockX purchases and their current status. You can refresh the page from time to time to see if there have been any changes.
What can you bump into while tracking your order
When you get an email notification from StockX saying it’s confirmed and shipped, you’ll see a URL that leads to the status of your order. But sometimes when you click on the link, you may be redirected to a blank page.
This can be very frustrating and cause anxiety about what’s going on with your order. In most cases, this happens when you use the StockX mobile app. And the best thing you can do is visit the Play Store or the App Store and see if there are updates for the app. Get an update and try the tracking URL again.
Chances are, you’ll be fine. And if the problem doesn’t go away, you should contact StockX support directly.
Does StockX work fast enough
StockX has become more prevalent in recent years and has gained the trust of many buyers and sellers around the world. One of the main reasons for this is the thorough authentication process.
When you buy a pair of sneakers or a hat on StockX, you know you’re holding the real thing. But it all takes time. And the time it takes from the time you buy on StockX until the package arrives on your doorstep can vary.
And it’s also one of the major complaints of many satisfied StockX customers. So, what should you know about StockX and delivery time? The company claims that you will receive your order within 7 to 12 business days.
The emphasis here is on business. Weekends and holidays don’t count. During that time frame, you have days in which the seller has to ship the shoes to the designated StockX facility. In addition, StockX will take the time to make sure that the shoes you order are original and authentic.
And finally, the time it takes UPS to get you out of StockX. All things considered, it’s not all bad. But how do you know the seller will do what they’re supposed to?
Well, StockX has taken precautions, so you have nothing to worry about. Vendors who don’t deliver an order by the deadline are subject to a hefty fine. Usually, it’s no more than two business days. They can take a 15% commission from their seller or even have their StockX account suspended.
Is there an expedited delivery option?
Although StockX has a broader time frame for standard shipping, orders usually arrive much sooner than most customers expect.
However, since the excitement of buying a new pair of sneakers can be overwhelming, you may want them delivered even faster. So, does StockX offer expedited shipping?
Unfortunately, no. They are currently unable to do so. If you want your order to be delivered to you as soon as possible, make sure that you do not order it on public holidays or weekends.
How does StockX work
StockX is built more like a stock market than an auction site. There are no bidding wars, no shoddy shots, and no fake stuff here. Only the product, the offered price, and the opportunity to sell/buy.
Each item’s page has complete information about it: retail price, release date, a rotating 3D photo, and the number of units sold. The seller places the product and the buyer can either pay a fixed price right away or assign their own bid (in which case the transaction takes place after one of the sellers agrees to the offered price). StockX itself acts as an intermediary between the two.
Moreover, because the site takes care of quality transactions between buyers and sellers, it’s very difficult to cancel an order. Everything is done to reduce the likelihood of fraud.
And that’s it, now you know more about StockX principles and how fast the service works.