If your AirPods Max is not charging, start with the basics. Place the headphones inside the smart case. Then, connect the lightning cable and check if it works.
Also, try a force reboot. Press the Digital Crown and Noise Control button. Do this until the LED turns amber. This can often solve the issue. Look at the charging port, cable, and outlet. Make sure everything is in good condition and properly connected. And the port isn’t clogged with dust.
If all else fails, it’s time for a reset. Reset your AirPods Max to tackle persistent issues. This returns everything to factory settings. Press and hold the Digital Crown and Noise Control button for 15 seconds. Release when the indicator light turns white.
What to do if AirPods Max isn’t charging?
Follow the methods and check after each step to see if the problem is solved.
Force restart AirPods Max
Sometimes, AirPods Max won’t work due to technical glitches or bugs. Force restart will fix software bugs, and the AirPods Max should start charging again.
To force restart your AirPods Max, you need to:
- Press and hold the Digital Crown and Noise Control buttons for 10 seconds.
- Release both buttons when the LED indicator starts flashing amber.
After that, check if your AirPods Max is charged.
Place AirPods Max in Smart Case
- Place the AirPods Max in the Smart Case and then try to charge it.
After 10-15 minutes, remove AirPods Max from the charging case. Then, connect the charger to the Lightning port. Check to see if AirPods Max is charging.
Check AirPods Max charging port
If your AirPods Max isn’t charging, the charging port might be the issue. Dust and debris can block the connection, preventing them from charging. Turn off your AirPods Max first. It’s a safety step to avoid damage. Use a special soft brush for cleaning. Such a brush can penetrate into the narrow spaces of the port. Your task is not to push the dust further in, but to shake it out. Gently clean the charging port to remove any dust. After cleaning, look closely to make sure the port is clean. Now, try charging your AirPods Max again.
Use another charging cable
A broken or incorrect charging cable can cause issues. It can stop your AirPods Max from getting the power for charging. The cable might look fine from the outside. But have wire problems and don’t work.
Find another charging cable that is compatible with your AirPods Max. And use this cable to connect your AirPods Max to the power source.
After that, check the charge level of AirPods Max.
Reset AirPods Max
Resetting your AirPods Max changes all settings back to the original factory ones. It feels like you’re using a brand-new device. This is different from a force reset. A forced reset only restarts the AirPods Max. It does not delete any settings.
To reset your AirPods Max, follow these steps:
- Press and hold the Digital Crown and Noise Control button for 15 seconds until the LED turns amber and white.
Don’t release the buttons when the LED turns amber. Wait until it turns white, or the AirPods Max will restart.
After resetting, connect the AirPods Max to your iPhone, iPad, Mac, or other devices. Try to charge your headset again. If it doesn’t work at first, place the AirPods Max inside the Smart case and check after a few minutes.
If none of these methods work, it’s time to reach out for help. Contact Apple Support for assistance. You can explain the problem and the steps you’ve already taken. They will guide you through additional troubleshooting or arrange for a repair or change.
How long does charge Apple AirPods Max?
It takes about 3.5 hours for AirPods Max to charge from 0% fully. With features like active noise cancellation and spatial audio on, they last up to 20 hours on one charge.
But you don’t always have to charge them fully. Even a short charge time works. They will work fine but for a shorter time. Apple made the AirPods Max with a quick charge feature. Just 5 minutes of charging gives you about 1.5 hours of use. This feature is handy when you’re in a rush and need to use them quickly.