Snapchat is ideal for those who like to send their friends and colleagues photos, short videos, etc. With Snapchat, you can use your phone camera to take pictures and videos right after launching the application. However, you must have encountered a problem when using the camera from the app? Then here are the answers on how to solve this problem with the Snapchat camera not working properly.
What is Snapchat
Snapchat – is one of the most popular messengers in social media apps, which gives users the ability to exchange with each other disappearing messages. Among teenagers, it is a trend to take selfies with different trends. Unfortunately, some users face some issues in the work of the camera, especially the zooming is a problem.
How to fix this problem
As many people prefer using the Snapchat camera instead of the phone camera, so it causes many disappointments when something goes wrong. So, here are a few simple steps to fix this issue:
- Install the latest security patch for the phone. Sometimes, phones face bags and glitches which may be fixed in the latest version. To update the phone you should: go to the “Settings”, find “Software update”, then click on the option “Check for updates or download updates”, then give permission to update the phone.
- Cleaning the Snapchat app lens Cache. To clean the cache you should do the next steps: first, open the Snapchat app, then, find on the top left side the “Profile icon” and tap on it.
- After that, you’ll see in the top right corner the “Gear-shaped setting icon”.
- At last, find the “Clear lens data” option and click on it.
After doing those steps, you should also restart your device, as while restarting not only software is refreshed but also apps.
How to resize the Snap
As Snapchat processes the snap to be as wide as the screen of the device and the video will have rounded corners, users may want to resize it. Below are a few simple pieces of advice on how to do that:
- To move the video or resize it you may use a two-finger pinch.
- You may also resize the video before you snap. This works especially well for reposting videos from different services.
How to resize the video using a third-party app
Below you’ll find out how to resize a video using www.kapwing.com:
- Upload video. To upload a video, first, go to https://www.kapwing.com/resize-video on your device web browser. Upload there your video. After that, the main editing screen will appear. To preview your video, you should scroll down.
- Cropping the video. In the main editing screen, you’ll find the resize menu where you should select “Story (Snap/Insta)” or IGTV. The format should be 9:16. If you want to remove black fields from your video, you should tap on “Crop preset” or change the color of the background to white. The preview will let the video fit the height of the phone.
- Reposition the video. The sides of the video may be cropped out of the frame. You should use the Position to center it as you want.
- Trim the video. The limit of the SnapVideo is 10 seconds. If your video is longer, you should trim it. You should click on the “Trim Video” option. A new screen will appear where you can type in the time you’d like the video to start and end.
- Create the video. If you like the preview, tap on the red “Create Video” button at the bottom of the editing screen. After that, you may download your video to the camera roll.
As you can see, Snapchat is for people who like to spend their time with a camera and take pictures and videos. Therefore, in the default state of affairs, the camera application should work without any problems with the zoom. However, the technique is not perfect, just as well as the programs. They need to be periodically updated, checked and generally monitored.
In addition, if none of the above has not helped, it is possible that you have not kept track of the camera on your device and the problem lies in it. Then you need to contact technical support and special services, where they will be able to solve the technical issue of your device. It is better not to try to fix the camera yourself, and this also applies to third-party applications. Do not use unknown applications to check the system of your smartphone or tablet, it is better to contact the professionals. Otherwise, you can only make things worse.
Take care of your device and periodically update your apps if Play Store or App Store does not have access to automatically update your apps.
Now you know more about Snapchat and how to fix and adjust the camera via this app.
